Ford Motor Company Jobs

At Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow’s transportation.

Ford Customer Service Division, within Ford, is committed to provide our customers the “Always On” experience and our mission is to get our customers back on the road, in the shortest possible time. FCSD Tech delivers world class software that our

• Dealers use to Diagnose, Repair & Service our vehicles

• Customers use for a seamless Service experience

• Ford enterprise uses to run a highly Profitable, Critical and Complex Parts & Service business

FCSD is a true one-stop shop, offering comprehensive Diagnostics, Repair & Service Capabilities for a full portfolio of Electrified, Hybrid and Internal combustion vehicles globally.

In this position...

• Innovate and modernize where possible to improve user experience for Dealer Technicians globally.

• Collaborate with other software engineers, product designer, and business stakeholders to develop best-in class features.

• Participate in design sessions, requirement refinement, and testing phases in order to deliver quality solutions that solve business problems.

Position Duties:

• Develop & innovate new features that supports the Global Diagnostic Product Line in the Service Engineering Organization.

• Serve as a core member of an engineering team that designs and develops webservices, webpages, APIs, and microservices using Microsoft .Net MVC and REACT.

• Interact and work closely with product manager to devise solutions and break them down into incremental production-ready user stories.

• Participate in feature and user story development, backlog refinement, and estimation / sizing activities as part of the team’s Agile methodology.

• Collaborate with other product teams on integrations, testing, and deployments.

• Translate business requirements into detailed specifications.

• Design solutions that consider reuse opportunities and meet usability guidelines and corporate standards.

• Create testing strategy, test cases, and test data as per system dependencies. Successful completion of functional testing in Dev/QA/ Production environments.

• Improve application testing capabilities by implementing automated testing tools and best practices.

• Monitor and evaluate the performance of our solutions; support the production application and identify improvement opportunities.

• Identify exciting opportunities for adopting new technologies to solve existing needs and predicting future challenges.

Preferred Qualifications

• 3+ years’ experience in Windows .Net development using MVC.

• 2+ years' experience with XML technologies.

• Experience in microservices development.

• Experience with test-driven development.

• Experience with Windows IIS Web Application Server

• Experience with Microsoft SQL Server

• Experience with JavaScript and Cookie Management

Nice to Have Qualifications

• Exposure to automated testing concepts, tools, and frameworks

• Experience troubleshooting application and performance issues; use of tools like Splunk and Dynatrace

• Familiarity with GitHub or equivalent source control repositories

• Exposure with REACT

Successful candidate will have:

• Proactive attitude and not afraid to ask questions.

• Strong analytical and problem-solving skills.

• Strong focus on quality practices.

• Excellent interpersonal and communication skills.

• Ability to multi-task and manage changing priorities.

• Ability to work independently and take initiative when facing unexpected problems.

• Good Leadership skills and strong focus on excellence, and collaboration.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, and prescription drug coverage

• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more

• Vehicle discount program for employees and family members, and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

• Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here: Benefit Summary (https://corporate.ford.com/content/dam/corporate/us/en-us/documents/careers/2024-benefits-and-comp-GSR-sal-plan-2.pdf)

This position is a salary grade 7.

This position is a range of salary grades 7

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, If you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

# LI-Hybrid

Requisition ID : 27861