Job Information
Ford Motor Company Travel & Business Expenses Analyst in MEX, Mexico
This position will provide support to corporate Credit Card users and expense accounts within the organization belonging to America Region. It will also serve as a key contact between the company and the issuing bank of the cards.
We are looking for a meticulous and customer-oriented Email and Call Handling Specialist to join our Travel & Business expense team. This role entails organizing, categorizing, and addressing all email and call correspondences concerning travelers within the company. The perfect candidate will demonstrate excellent English communication skills, meticulous attention to detail, and a solid understanding of accounts payable procedures.
At Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow’s transportation.
Responsibilities:
Efficiently manage and organize incoming emails related to travel expense queries, coordinate with teams to resolve booking travels or expenses reporting issues, draft email templates, and provide clear information to travelers.
Proficient in preparing metrics and documentation for management review, coordinate with accounts payable team and other departments to address travelers’ concerns, and resolve issues.
Position reports directly to staff in India with a local matrix reporting structure.
Requirements:
Graduate in Accounting or equivalent with excellent written and verbal communication skills in English.
Proven experience in email and call handling, and strong organizational skills for multitasking.
Ability to work independently and as part of a team, maintain confidentiality, and handle sensitive information.
Proficient in SAP, Excel Spreadsheets (Advanced level), Microsoft Office, and email management tools.
Hybrid position.
DISCLAIMER:
Ford Motor Company is an Equal Opportunity Employer, as we are committed with a diverse workforce, and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran and basis of disability.
Requisition ID : 31953